Delivery Information

SHIPPING INFORMATION

Manufactured here in the USA

You’ll never have to worry about long lead times, shipping costs, or questionable customer support. All orders are produced in the USA in our Texas location to serve you. 
We assemble, build and ship all orders in-house in order to deliver the best quality, fastest speeds, and lowest cost possible. 
We proudly ship anywhere in the USA.

TRANSIT DAYS

• USPS transit and delivery days are Monday-Saturday
• UPS transit and delivery days are Monday-Friday
• FedEx transit and delivery days are Monday-Friday

DELIVERY METHOD

• Economy Shipping - Delivered by USPS, UPS, or FedEx
• Free Shipping - Delivered by USPS or UPS
• Priority Mail - Delivered by USPS
• Ground - Delivered by UPS or FedEx
• 2nd Day Shipping - Delivered by UPS or FedEx
• 3-5 Day Express Shipping - Delivered by UPS or FedEx
• 3-Day Shipping - Delivered by UPS
• Next-Day Shipping - Delivered by UPS, or FedEx
• Overnight Shipping - Delivered by FedEx

HOLIDAY SHIPPING SCHEDULE

• Memorial Day - USPS, UPS, and FedEx closed, and no shipping or delivery of packages
• Independence Day - USPS, UPS, and FedEx closed, and no shipping or delivery of packages
• Labor Day - UPS closed, and no shipping or delivery of packages
• Thanksgiving Day - UPS closed, no shipping or delivery of packages
• Day after Thanksgiving - Normal pickup and delivery of all UPS and FedEx service levels
• Dec 24th - Christmas Eve - Cassar & Son Industries  L.L.C. closed, delivery of packages only
• Dec 25th - Christmas Day - USPS, UPS, and FedEx closed, no shipping or delivery of packages
• Dec 31st - New Year's Eve - Delivery and Pickup of air packages only, ground transit closed
• Jan 1st - New Year's Day - USPS, UPS, and FedEx closed, and no shipping or delivery of packages

WHEN UPS TRACKING SAYS "BILLING INFORMATION RECEIVED"

The order has been shipped from our Texas warehouse. Usually, if the tracking number states "Billing Information Received", the UPS label has been wrinkled or scratched, preventing UPS from being able to scan the item. When this happens we are not able to view the progress of the package, but they are still manually sorting and shipping the package. Please contact us by email or call 1-512-663-8137 (Monday-Friday 8 am-6 pm and Saturday 8 am-5 pm Central Time) and we would be happy to tell you when you can expect delivery.

SHIPPING TO A P.O. BOX

We offer shipping by Priority Mail for delivery to a Post Office Box. We only recommend the use of Priority Mail for shipment to FPO or APO addresses. Due to postal regulations, shipping is not available on some items. We recommend UPS and FedEx shipping to a work or neighbor's address in most circumstances where a P.O. Box is the only valid shipping address.

SHIPPING TO AN ADDRESS THAT IS DIFFERENT THAN THE BILLING ADDRESS

We can ship orders to an address that is different than the credit card statement billing address. When placing your order simply enter your shipping information on the left, under the Ship To heading. Then if the credit card billing information is different you can fill in the section on the right under the Bill To (If Different): heading. You must provide the billing information exactly as it appears on your credit card billing statement. Please allow additional time for us to process your order due to the additional security steps required.